Invoicing
Our Invoicing solution allows businesses to request for payments from their customers remotely.
This is ideal for retail, SME or SOHO businesses who have a need to take orders on the phone or on social media but require a means to accept payments from their customers before processing the orders for delivery.
This is step by step guide to request payments from your Merchant Dashboard.
Step 1
1️ First, you will need to login to your merchant dashboard and click the ‘
Invoices tab’.2️ Click on the ‘
Create New Invoice’ button.

Step 2
1️ You will be prompted to enter the customer’s name, email address or Mobile Money Number, payment description, Amount you are requesting and an option to set a due date for invoice to expire.
2️ Click the ‘Send’ button filling in all details correctly.

Step 3
1️ You’ll have a chance to review the payment request before sending. Click ‘Continue’ to send the payment request to the customer via SMS/Email depending on the customer information provided.
2️ Your customer will receive an SMS/Email notification with instructions to complete payment

Step 4
1️ Your customer will receive an email or SMS which looks like the samples below.

How to Pay an Invoice - Online

Confirmation of Payment to Customer and Merchant

How to Pay an Invoice - Offline / SMS
1️ Customer dials the short code *920*50# and Chose '1. Pay Merchant’.
2️ They will be required to enter the unique invoice number to complete payment

Confirmation of Payment to Customer and Merchant - Offline

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