> For the complete documentation index, see [llms.txt](https://docs.ipaygh.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ipaygh.com/business-tools/invoice.md).

# Invoicing

{% hint style="info" %}
**Send Invoices to your customers via** [**SMS and Email**](/business-tools/invoice.md#step-4) **and get paid in express time,** [**Online**](/business-tools/invoice.md#how-to-pay-an-invoice-online) **or** [**Offline**](/business-tools/invoice.md#how-to-pay-an-invoice-offline-sms)**.**
{% endhint %}

Our Invoicing solution allows businesses to request for payments from their customers remotely.

> This is ideal for retail, SME or SOHO businesses who have a need to take orders on the phone or on social media but require a means to accept payments from their customers before processing the orders for delivery.

{% hint style="success" %}

#### Key Features

:ballot\_box\_with\_check: Create custom invoice that includes your company logo and information. \
:ballot\_box\_with\_check: Send invoices using your customer’s email address or mobile number. \
:ballot\_box\_with\_check: Accept Mobile Money, QR and Card payments instantly. \
:ballot\_box\_with\_check: Track your invoices, payments and due dates all in ONE Account. \
:ballot\_box\_with\_check: Pay your suppliers, utility bills and send money in ONE click
{% endhint %}

## This is step by step guide to request payments from your Merchant Dashboard.

### Step 1

> :digit\_one: First, you will need to login to your merchant dashboard and click the ‘**`Invoices tab`**’.
>
> :digit\_two: Click on the ‘**`Create New Invoice`**’ button.

![](/files/-M5rCFp32oBZJKs6TI--)

### Step 2

> :digit\_one: You will be prompted to enter the customer’s name, email address or Mobile Money Number, payment description, Amount you are requesting and an option to set a due date for invoice to expire.
>
> :digit\_two: Click the ‘Send’ button filling in all details correctly.

![](/files/-M5rCsf0dXMpdztiFO1T)

### Step 3

> :digit\_one: You’ll have a chance to review the payment request before sending. Click ‘Continue’ to send the payment request to the customer via SMS/Email depending on the customer information provided. 
>
> :digit\_two: Your customer will receive an SMS/Email notification with instructions to complete payment

![](/files/-M5rDI2xeqAOwdSNdeHr)

### Step 4

> :digit\_one: Your customer will receive an email or SMS which looks like the samples below.

{% hint style="success" %}
All they have to do is click on "Pay Invoice" button to pay online OR pay offline by dialing \*920\*50# and entering the invoice number.
{% endhint %}

![Email Notification(Left) & Sms Notification(Right)](/files/-M5rELpRWuZ1cOQfOdZo)

## How to Pay an Invoice - Online

{% hint style="info" %}
Once customer clicks on the Pay Invoice button or URL , a secure page will open on their browser where they can follow the steps to make payment.
{% endhint %}

![](/files/-M60VrZ13isorfL4f8-g)

### Confirmation of Payment to Customer and Merchant

{% hint style="info" %}
Once payment is completed, customer receives payment receipt via Email/SMS and Merchant get instant notification of payment.
{% endhint %}

![](/files/-M5rKMjSAsxv5C_eQwwj)

## How to Pay an Invoice - Offline / SMS

> :digit\_one: Customer dials the short code **\******920\******50#**  and Chose '**1. Pay Merchant’**. 
>
> :digit\_two: They will be required to enter the unique invoice number to complete payment

![](/files/-M5rLn1Nxa9BASaH4WKN)

### Confirmation of Payment to Customer and Merchant - Offline

{% hint style="info" %}
Once payment is completed, customer receives payment receipt via SMS and Merchant get instant notification of payment.
{% endhint %}

![](/files/-M60W_aYfxEJFSPoINh0)