GETTING STARTED WITH iPAY
Integrating iPay
iPay Plugins
BUSINESS TOOLS
Invoicing
Our Invoicing solution allows businesses to request for payments from their customers remotely.
This is ideal for retail, SME or SOHO businesses who have a need to take orders on the phone or on social media but require a means to accept payments from their customers before processing the orders for delivery.
Key Features
​ Create custom invoice that includes your company logo and information.
Send invoices using your customer’s email address or mobile number.
Accept Mobile Money, QR and Card payments instantly.
Track your invoices, payments and due dates all in ONE Account.
Pay your suppliers, utility bills and send money in ONE click
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This is step by step guide to request payments from your Merchant Dashboard.
Step 1
​First, you will need to login to your merchant dashboard and click the ‘1Invoices tab’.​Click on the ‘2Create New Invoice’ button.
Step 2
​You will be prompted to enter the customer’s name, email address or Mobile Money Number, payment description, Amount you are requesting and an option to set a due date for invoice to expire.1​Click the ‘Send’ button filling in all details correctly.2
Step 3
​You’ll have a chance to review the payment request before sending. Click ‘Continue’ to send the payment request to the customer via SMS/Email depending on the customer information provided.1​Your customer will receive an SMS/Email notification with instructions to complete payment2
Step 4
​Your customer will receive an email or SMS which looks like the samples below.1
All they have to do is click on "Pay Invoice" button to pay online OR pay offline by dialing *920*50# and entering the invoice number.
Email Notification(Left) & Sms Notification(Right)
How to Pay an Invoice - Online
Once customer clicks on the Pay Invoice button or URL , a secure page will open on their browser where they can follow the steps to make payment.
Confirmation of Payment to Customer and Merchant
Once payment is completed, customer receives payment receipt via Email/SMS and Merchant get instant notification of payment.
How to Pay an Invoice - Offline / SMS
​Customer dials the short code *920*50# and Chose '1. Pay Merchant’.1​They will be required to enter the unique invoice number to complete payment2
Confirmation of Payment to Customer and Merchant - Offline
Once payment is completed, customer receives payment receipt via SMS and Merchant get instant notification of payment.
Last modified 1yr ago