This is ideal for retail, SME or SOHO businesses who have a need to take orders on the phone or on social media but require a means to accept payments from their customers before processing the orders for delivery.

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First, you will need to login to your merchant dashboard and click the ‘Invoices tab’.

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2

Click on the ‘Create New Invoice’ button.

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You will be prompted to enter the customer’s name, email address or Mobile Money Number, payment description, Amount you are requesting and an option to set a due date for invoice to expire.

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2

Click the ‘Send’ button filling in all details correctly.

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You’ll have a chance to review the payment request before sending. Click ‘Continue’ to send the payment request to the customer via SMS/Email depending on the customer information provided.

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2

Your customer will receive an SMS/Email notification with instructions to complete payment

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Your customer will receive an email or SMS which looks like the samples below.

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Customer dials the short code *920*50# and Chose '1. Pay Merchant’.

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They will be required to enter the unique invoice number to complete payment